How we’re different Troubleshooting a computer seems like it should be very different than troubleshooting a human body – and it is. The human body has so much going on that we haven’t the faintest clue about, despite centuries of scientific effort. Sometimes we can pin down the cause of a particular ailment; eg. if…
Are you an Owl, an Octopus, or a Meerkat? When something goes wrong on your WordPress site, how do you respond? Take this quick quiz to discover your troubleshooting approach, and get personalized tips to help you handle bugs and errors with grace.
Incomplete and out-of-date documentation is a leading cause of angst and suffering for everyday troubleshooters just trying to make things work. Why is this so frequently a problem? (And how does this relate to a catastrophic attempt to make a peanut butter and jelly sandwich?)
Humans want to see other humans everywhere. There’s a phenomenon called pareidolia, where people perceive familiar patterns — especially faces — in unrelated or random stimuli. It’s why you might imagine you see a face in the knots of a tree, in some stormy clouds, or in the burn marks on a piece of toast….
I am super proud to announce that WordPress Troubleshooting Demystified is online and alive and ready for you to explore. This course distills my 30 years of website experience and 15 years of WordPress to help you solve WordPress errors and bugs without the confusion and stress. The aim of this course is to give…
It doesn’t matter whether you’re Gen Z, Millennial, Gen X, a Boomer, or one of the Silent Generation: I’ve heard complaints from all ages about how using a computer just doesn’t come naturally to them. For many people, there’s a sense of shame to this (specifically, tech shame), like it’s a personal failing. Shall we…
As long as we’re working with technology in any form, there’s no getting around the occasional technical glitch or failure, like your email refusing to load or an app that keeps crashing when you try to load it. Even the most robust software or hardware is going to have some hiccups from time to time….
When I was working at a web design agency in the late 90’s in New York in the middle of the dot-com boom, we would occasionally get resumés from older people with no experience building websites, with backgrounds in FORTRAN or COBOL. We were young and thought we were very cool and had a fun…
I started meditating in 2011, at a frustrating time in my life when pushing ridiculously hard towards my goals just didn’t seem to be getting me there. I joined a 30-day meditation challenge, mostly because I figured it couldn’t hurt. I was surprised to find that by the end of the month, my tendency towards…