What’s your relationship with technology?

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  • Troubleshooting tech vs. troubleshooting the human body

    Troubleshooting tech vs. troubleshooting the human body

    How we’re different  Troubleshooting a computer seems like it should be very different than troubleshooting a human body – and it is. The human body has so much going on that we haven’t the faintest clue about, despite centuries of scientific effort. Sometimes we can pin down the cause of a particular ailment; eg. if…

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  • What’s your WordPress troubleshooting style?

    What’s your WordPress troubleshooting style?

    Are you an Owl, an Octopus, or a Meerkat? When something goes wrong on your WordPress site, how do you respond? Take this quick quiz to discover your troubleshooting approach, and get personalized tips to help you handle bugs and errors with grace.

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  • Why can’t you find the answers you need in the documentation?

    Why can’t you find the answers you need in the documentation?

    Incomplete and out-of-date documentation is a leading cause of angst and suffering for everyday troubleshooters just trying to make things work. Why is this so frequently a problem? (And how does this relate to a catastrophic attempt to make a peanut butter and jelly sandwich?)

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  • Why we imagine faces and minds where there are none – and how that affects how we use AI

    Why we imagine faces and minds where there are none – and how that affects how we use AI

    Humans want to see other humans everywhere. There’s a phenomenon called pareidolia, where people perceive familiar patterns — especially faces — in unrelated or random stimuli. It’s why you might imagine you see a face in the knots of a tree, in some stormy clouds, or in the burn marks on a piece of toast….

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  • My WordPress troubleshooting course is now available!

    My WordPress troubleshooting course is now available!

    I am super proud to announce that WordPress Troubleshooting Demystified is online and alive and ready for you to explore. This course distills my 30 years of website experience and 15 years of WordPress to help you solve WordPress errors and bugs without the confusion and stress. The aim of this course is to give…

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