What’s your relationship with technology?
And how would you change it?
Join the list for writings, courses, workshops, and guided meditations about how us humans feel about using technology.

Blog
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Why can’t you find the answers you need in the documentation?
Incomplete and out-of-date documentation is a leading cause of angst and suffering for everyday troubleshooters just trying to make things work. Why is this so frequently a problem? (And how does this relate to a catastrophic attempt to make a peanut butter and jelly sandwich?)
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Why we imagine faces and minds where there are none – and how that affects how we use AI
Humans want to see other humans everywhere. There’s a phenomenon called pareidolia, where people perceive familiar patterns — especially faces — in unrelated or random stimuli. It’s why you might imagine you see a face in the knots of a tree, in some stormy clouds, or in the burn marks on a piece of toast….
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My WordPress troubleshooting course is now available!
I am super proud to announce that WordPress Troubleshooting Demystified is online and alive and ready for you to explore. This course distills my 30 years of website experience and 15 years of WordPress to help you solve WordPress errors and bugs without the confusion and stress. The aim of this course is to give…
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You don’t need to feel bad for not being good at something you haven’t done for 2.6 million years
It doesn’t matter whether you’re Gen Z, Millennial, Gen X, a Boomer, or one of the Silent Generation: I’ve heard complaints from all ages about how using a computer just doesn’t come naturally to them. For many people, there’s a sense of shame to this (specifically, tech shame), like it’s a personal failing. Shall we…
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What’s your natural response when something just won’t work?
As long as we’re working with technology in any form, there’s no getting around the occasional technical glitch or failure, like your email refusing to load or an app that keeps crashing when you try to load it. Even the most robust software or hardware is going to have some hiccups from time to time….